Widescreen Gaming Forum

if you were in the customer support section it would be a lot better.

the twice i called about faults with my XPS laptop that a friend now uses i had next day come out and fix service. Really good :D :D

XPS support is better than normal support too, so I'd expect that...

Still, it makes me sad.

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Right, So 2408 coming my way, not 100% sure if it's new or not.

We'll see how it goes.

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*crosses fingers*

New one on way. So it just goes to show, if you compain and rant, you win.

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I'll make sure to do that, then, when I need to. ;)

I've spent enough money at Dell over the years... :lol:

Okay so almost two weeks go by, no monitor - out of stock apperently. I ring and e-mail and finally I'm speaking to the boss, of the boss, of the boss of the rep I was dealing with - Why the hell didn't I get told there's none in stock.

In talks about getting an upgrade for my hassles. 3008 I hope is what I'm getting I'm pushing for it and will come across in my e-mails and phone calls as the most irrate person ever. We'll see how it goes.

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day two of stupid coversations about what is gonig to happen and never does.

2708/2709 soundbar and printer being offered as way of goodwill guesture.

I hate all of those products... I just want a working monitor!!!!!!!!! :evil: :x

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Dear Paul,

I acknowledge the frustrations and inconvenience that you have encountered.

We confirm to you that we have placed a request for a Brand New 3008 monitor, with ETA to be determined. I along with Leck will update you on the ETA if we get any for the 3008 monitor.

Along with the replacement monitor, we are going to send you an external hard drive and a new monitor warranty.

I am deeply sorry for the inconvenience this has caused you.

Thank you,

Glennda.



Victory! 2407->3008+HDD+WARRANTY.

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Christ, it's the maherie thread.

Yup. I earnt it.

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I still visit occasionally.