MY FIRST experience with HD5000 series (FAIL)

jayhigh · Post by **jayhigh** » 18 Nov 2009, 15:58

i finally got my ATi HD5770

SO FAR I DO NOT LIKE IT IN TERMS of multi monitor support

i am using the newly release 9.11 driver
on windows 7 RC eval x64 on a machine with 8gig ram and c2d E8500

1) i have 3x Acer x203w
some how i recently was able to get 5040x1050 rez on a TH2g box via and GeForce8800GTS (was not the case before, though matrox had new drivers)

with the TH2G in conjunction with HD5770, i only can get all the wide screen (3x)3:4 aspect screens like 3072x768 etc.
so HD5770 + TH2g does not allow me (3x)16:10 resolutions.

2) i try to set up a dual monitor setup. (NO TH2g involved)

again FAIL.

i tried to use (2x) Acer x203w in a (1x2) display group.
I WANTED to achieve 1680x2100
a) in CCC under destop&displays, i see my 2 monitors and have them mirrored
b) then in the 1 display, i choose 'display group', and select 'create group'
c) selected "2 Displays (1 x 2)" (also tried 2 Displays (2 x 1))
d) the monitors go off and then back on twice
e) the CCC freezes to a point where i can NOT click on anything in the CCC dialogue box except 'options' -> help ( everything else is greyed out or un-clickable and both 'OK' and 'APPLY' are greyed out

f) i close out CCC, and open up CCC again
g) i am in desktop and displays, it shows the display group
h) under the display group's properties, it was automatically set a 1600x1200 (basic), and when i select 1690x2100 (grouped), it would reject my selection and bring me back up to 1600x1200
i) desktop options for grouped were 800x1200, 1280x2048, and 1680x2100, where ONLY 800x1200 successfully worked

at the moment im going to say is WTF !!!

is it the driver, or monitor??

going to try another driver.. both old and maybe there are win7 RC eval specific drivers??

Post by **AussieTimmeh** » 18 Nov 2009, 16:39

I'd love to give you a tutorial on how to get it working but setting up my 5850 was such a nightmare, I can't even remember what got it to start working, I think it just finally gave in.

Pioneering new stuff, always fun.

flopper · Post by **flopper** » 18 Nov 2009, 16:49

catalyst need several attempts to set it right.
so its not just go from 2 single display directly to eyefinity as it need to configure the screens. I had some issues going back and forth.

jayhigh · Post by **jayhigh** » 18 Nov 2009, 17:09

i got a LAME friggin reply from an Ati admin in the Ati AMD forum saying that Eye-finity isnt properly supported on the WINDOWS 7 RC evaluation...

but googling showed me that there are links to make your eval to retail...

anyways,
can you tell me the steps that you did to get your eye finity to work? also, what is your OS and system specs...

flopper · Post by **flopper** » 18 Nov 2009, 17:45

I basically just did the same thing again.
First time I got greyed out and locked.
Redid and worked.

amd forum admin isnt that helpful.

I use windows 7 64bit RC
5850.
ccc 9.11 whql.
Just set eyefinity again using 5760x1080 as I type this.
I have a 5850 but that shouldnt matter and I am using a native DP screen the dell P2210hd.

Even if it isnt supported w7 RC it should work as basically its the same OS.

jayhigh · Post by **jayhigh** » 18 Nov 2009, 18:12

WTF..

isnt working for me....
i tried to go in a couple times, same story...even try to apply and reboot.

NVIDIA nVIEW on XP PWNs= UbEr L33T

if i can get your exact steps, i would appreciate it..

jayhigh · Post by **jayhigh** » 18 Nov 2009, 18:47

i would enable a 2x1 display group, close and then go into windows properties, i get this error, when i try to apply 1680x2100

jayhigh · Post by **jayhigh** » 18 Nov 2009, 21:34

just tried it with drivers that were on the CD, version 8.66RC

it is also a NO GO.

WTF again.
i bought this for Eye-finity, and it dosent work...

i mean come on..is it the monitors?

im like so going back to my nvidia w TH2G...

alxnet2003 · Post by **alxnet2003** » 18 Nov 2009, 21:48

I'd love to give you a tutorial on how to get it working but setting up my 5850 was such a nightmare, I can't even remember what got it to start working, I think it just finally gave in.

Pioneering new stuff, always fun.

Dang, my setup worked right away with no problems or quirks.

BTW, ATI's control panel layout is confusing as hell. They could do a MUCH better job of simplifying Eyefinity/multimon setups for those not familiar with it.

thatdude90210 · Post by **thatdude90210** » 18 Nov 2009, 21:50

WTF again.
i bought this for Eye-finity, and it dosent work...
im like so going back to my nvidia w TH2G...

Is it a fresh Windows install? Otherwise it could be old drivers from NV or TH2G interfering with the ATI drivers.

jayhigh · Post by **jayhigh** » 18 Nov 2009, 22:21

no its not a fresh install...

ill try to run that Guru3D - Driver Sweeper a try...

eyefinity09 · Post by **eyefinity09** » 18 Nov 2009, 22:46

Eyefinity doesn't work with some builds of W7 RC. Try Vista or any non-RC W7 builds.

jayhigh · Post by **jayhigh** » 19 Nov 2009, 03:51

ok, im going to give it a shot with a non RC build... will be back

JUST THINK, IF WINDOWS 7 had the proper spanning modes allowed in the WDDM achetiecture.. i wouldnt be wasting my time here....

jayhigh · Post by **jayhigh** » 19 Nov 2009, 06:53

OK

I am back.
i did the windows RC to RTM update.

now my windows is Windows 7 version 6.1.7600 build 7600

NOW THIS EYEFINITY THING IS WORKING GREAT!

next im going to go back to try the matrox th2g box, to see if i can get 5040x1050...

BUT I ACHIEVE WHAT I WANTED WHICH WAS TO HAVE a full single surface of dual monitors @ 1680x2100...

Post by **g00seberry** » 19 Nov 2009, 13:15

i got a LAME friggin reply from an Ati admin in the Ati AMD forum saying that Eye-finity isnt properly supported on the WINDOWS 7 RC evaluation...

So I guess sometimes support rep's advice is pretty good eh? :) You should always give it a shot, no matter how 'lame' it seems...Coulda saved yourself a lot of time :onethumb

whismerhill · Post by **whismerhill** » 19 Nov 2009, 14:36

I love it when people just don't want to hear :roll:
I worked as phone computer support so I know what it's like

either way I really bow down before jayhigh
because most won't admit they were wrong when they are
so... hats off man ;)

like this:
user - hello my computer doesn't work
tech - what happens ?
user - my monitor is black when I push the power button
tech - 100% black, nothing's displayed at all ?
user - well yeah it's black, but there's some characters
tech - ho, ok what's written ?
user - Please insert bootable disk and press any key
tech - ha ! well, could you please remove the floppy disk in your floppy drive ?
user - but there's no floppy in the drive
tech - (sensing the reply was a bit too fast, so maybe the user didn't verify) ha really ? are you sure?
user - yes, I didn't put any.
tech - (diplomatic) but maybe someone else could have inserted one ?
user - no I'm the only one using this computer
tech - hum ok maybe the computer believes there is one when there isn't any, so we need to reset this. take another floppy.
user - (after some time rummaging) ok
tech - put it in
user - humpf, I ... can't ... insert it, it seems....
tech - (plays a role)hum ok, press the button as if you would like to eject a floppy, even if we know that there isn't any.

bip bip bip (phone hanged)

:lol:
of course that was my first couple of calls about then. after that you learn how to diplomatically avoid any such issues and finish the call faster by avoiding to make the user say things that you know are wrong but that he doesn't yet.

jayhigh · Post by **jayhigh** » 19 Nov 2009, 14:47

none the less, the tech's response was lame,

his actual words were...

"Matrox products are not supported. Use the final none beta OS if you want Eyefinity to work correctly."

i was tech support, and i know an onset of a shrug off..

he could have made it a little cleared than that, like, Win 7 RC build does NOT work, please use a RTM or retail version...

anyways, im glad YOU guys helped me figure it out...

whismerhill · Post by **whismerhill** » 19 Nov 2009, 15:02

none the less, the tech's response was lame,

his actual words were...

"Matrox products are not supported. Use the final none beta OS if you want Eyefinity to work correctly."

i was tech support, and i know an onset of a shrug off..

he could have made it a little cleared than that, like, Win 7 RC build does NOT work, please use a RTM or retail version...

anyways, im glad YOU guys helped me figure it out...

maybe... but maybe his sentence was more exact and he stuck to that
between "does not work"
and "is not properly supported" there's a world apart
maybe some RC builds actually work or maybe not...

ho well it's not that important anyway.
enjoy your setup ;)

jayhigh · Post by **jayhigh** » 19 Nov 2009, 15:06

thanks...

what games do you usually play?

im so glad i was able to beat mw2 when i had the th2g+8800GTS..

im going to try to go back and see if the HD5770 can push the 5040x1050 via TH2G on windows 7 RTM

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