FSX and TH2GO

gatsat · Post by **gatsat** » 27 Aug 2008, 17:49

What is the best resolution for three 22" monitors running through a TH2GO Digi powered by a 9800GTX card in FSX ?

Yui · Post by **Yui** » 27 Aug 2008, 18:44

Always run at the native resolution. Just lower autogen for smoother fps.

gatsat · Post by **gatsat** » 27 Aug 2008, 20:18

Always run at the native resolution. Just lower autogen for smoother fps.

That's the thing. My monitor's native is 1680x1050@60 ... the TH2GO will do 5040x1050@57 The monitors throw the error message and I don't see a setting for 5040x1050 in FSX anywhere.

Is the autogen a setting in FSX ? I know of the different 'sliders' that control different graphics settings, ie: airplane, weather, traffic, etc ... but I am not familiar with one setting that would lower everything.

I'm a newb. :?

Yui · Post by **Yui** » 27 Aug 2008, 20:29

I've heard there are still some problems/issues for triple 22" monitors with the TH2Go. There's nothing you can do about that for now but lower your reslution to the second highest available. Autogen is an FSX setting and is not related to the TH2Go.

gatsat · Post by **gatsat** » 27 Aug 2008, 21:12

I've heard there are still some problems/issues for triple 22" monitors with the TH2Go. There's nothing you can do about that for now but lower your reslution to the second highest available. Autogen is an FSX setting and is not related to the TH2Go.

Ok, I guess the next resolution is 4320 x 900 (3 x 1440 x 900) ... I will try that.
Thanks for the help ! :D

One other question, when I go to the 2-D cockpit it is stretched out real bad. Is this normal ? TIA !

garcol · Post by **garcol** » 27 Aug 2008, 21:46

What kind of monitors do you have? Iam in process of buying three and want to be sure to get full resolutions.
If I missed your type of monitor, sorry my bad.

gatsat · Post by **gatsat** » 27 Aug 2008, 21:51

What kind of monitors do you have? Iam in process of buying three and want to be sure to get full resolutions.
If I missed your type of monitor, sorry my bad.

I am using Samsung Syncmasters 2253bw. I like the 22"... but had I known there was an issue with them and the TH2GO I would have avoided them. This is of course my fault for not studying this a bit before I hauled off and made the purchase. I hope it get's cleared up.

Mark B · Post by **Mark B** » 27 Aug 2008, 22:51

We have indeed identified a small problem with the SGU's optimization of 3x1440x900 and 3x1680x1050 modes with FSX in certain scenarios. We are working to resolve the issue immediately.

If you have difficulties accessing the new modes in FSX, please contact our tech support department to elaborate on your specific configuration and what you are experiencing.

Thanks,
Mark

gatsat · Post by **gatsat** » 27 Aug 2008, 23:05

We have indeed identified a small problem with the SGU's optimization of 3x1440x900 and 3x1680x1050 modes with FSX in certain scenarios. We are working to resolve the issue immediately.

If you have difficulties accessing the new modes in FSX, please contact our tech support department to elaborate on your specific configuration and what you are experiencing.

Thanks,
Mark

Is 3x1680x1050 available in FSX ? I can get it on my Windows desktop, just not inside FSX.

Also, will you be releasing a driver that is capable of 3x1680x1050@60 instead of 57 ? Thanks !

Mark B · Post by **Mark B** » 27 Aug 2008, 23:58

Hi gatsat,

If you're getting the 3x1680x1050 in Windows but not in FSX, it's likely because your monitor inf file has not been updated to report Th2Go.

Look in your display settings to see if your monitor is listed as "plug and play" or "GXM". If it is detected as plug and play and not gxm, when the game does a mode call to list the resolutions in-game, the new widemodes won't show up.

Feel free to contact our tech support department so they can walk you through the proper process to resolve this "plug and play" detection.

The simple rule of thumb is to get all your hardware setup and updated (i.e. graph card + drivers), THEN make sure you do a clean install of Powerdesk (i.e. you MUST UNINSTALL IT COMPLETELY BEFORE REINSTALLING THE UPDATED VERSION). Doing a fresh uninstall and reinstall of Powerdesk usually fixes the monitor detection problem.

The correct process will yield the detection of a Matrox GXM in the monitor settings rather than a plug and play monitor. If you get this far and are still having problems definitely contact tech support. We'll want to know more details so we can recreate the issue and resolve it.

gatsat · Post by **gatsat** » 28 Aug 2008, 00:12

Hi gatsat,

If you're getting the 3x1680x1050 in Windows but not in FSX, it's likely because your monitor inf file has not been updated to report Th2Go.

Look in your display settings to see if your monitor is listed as "plug and play" or "GXM". If it is detected as plug and play and not gxm, when the game does a mode call to list the resolutions in-game, the new widemodes won't show up.

Feel free to contact our tech support department so they can walk you through the proper process to resolve this "plug and play" detection.

The simple rule of thumb is to get all your hardware setup and updated (i.e. graph card + drivers), THEN make sure you do a clean install of Powerdesk (i.e. you MUST UNINSTALL IT COMPLETELY BEFORE REINSTALLING THE UPDATED VERSION). Doing a fresh uninstall and reinstall of Powerdesk usually fixes the monitor detection problem.

The correct process will yield the detection of a Matrox GXM in the monitor settings rather than a plug and play monitor. If you get this far and are still having problems definitely contact tech support. We'll want to know more details so we can recreate the issue and resolve it.

ok great ! I will definately take a look at this and let you know if it resolves the problem.

inteljoc · Post by **inteljoc** » 28 Aug 2008, 04:38

Same problem here. I just bought TH2G with 2 new 22" screens yesturday.

I can get 5040x1050@57Hz in the desktop but not in FSX. The highest available is 3840x1024@60Hz. I tried with the SGU optimization without success.

Now I did what Mark B proposed by uninstalling/reinstall the latest PowerDesk soft and if I look at the monitors list, they're all "GXM". But still no 5040x1050 in FSX.

Here's my config:
- Windows Vista Business 32bits
- 2x 8800GTX in SLi with 175.16 driver
- Acer AL2223W and two Samsung 2243BWX

And I have the FSX Acceleration pack.

Post by **Mach1.9pants** » 28 Aug 2008, 05:32

I haven't played FSX for a while but I am having no probs with other games (using the WHQL drivers) I'll install it now and try it tonight and see if I have problems....

Post by **Mach1.9pants** » 01 Sep 2008, 06:45

Sorry my PSU died.
Will get back latter... :)

gatsat · Post by **gatsat** » 02 Sep 2008, 13:55

Hi gatsat,

If you're getting the 3x1680x1050 in Windows but not in FSX, it's likely because your monitor inf file has not been updated to report Th2Go.

Look in your display settings to see if your monitor is listed as "plug and play" or "GXM". If it is detected as plug and play and not gxm, when the game does a mode call to list the resolutions in-game, the new widemodes won't show up.

Feel free to contact our tech support department so they can walk you through the proper process to resolve this "plug and play" detection.

The simple rule of thumb is to get all your hardware setup and updated (i.e. graph card + drivers), THEN make sure you do a clean install of Powerdesk (i.e. you MUST UNINSTALL IT COMPLETELY BEFORE REINSTALLING THE UPDATED VERSION). Doing a fresh uninstall and reinstall of Powerdesk usually fixes the monitor detection problem.

The correct process will yield the detection of a Matrox GXM in the monitor settings rather than a plug and play monitor. If you get this far and are still having problems definitely contact tech support. We'll want to know more details so we can recreate the issue and resolve it.

I have gotten this far and am still having problems. It is only detecting a plug and play monitor. When I first got my TH2GO unit setup it would not give me the new 3x1440x900 or 3x1680x1050 on my desktop. I talked to customer support and they had me uninstall and reinstall everything. Finally we figured out it was the newest Nvidia driver causing the problem, so I rolled back. That solved the problem on my desktop... and it gave me 3x1440x900 in FSX. No one at tech support mentioned the plug and play issue.
I will contact customer support sometime this week. What is the latest they answer the phone CST ? Thanks ! Do they answer on the weekends ?

Post by **Paddy the Wak** » 02 Sep 2008, 14:00

gatsat ... just for reference purposes ... are you using Vista or XP ?

BTW ... welcome to the forum ... 8)

gatsat · Post by **gatsat** » 02 Sep 2008, 14:04

gatsat ... just for reference purposes ... are you using Vista or XP ?

BTW ... welcome to the forum ... 8)

I am using Vista 64 Ultimate.

Thanks for the warm welcome !

windturbin · Post by **windturbin** » 02 Sep 2008, 16:51

gatsat,

so which driver did you roll back to exactly?

gatsat · Post by **gatsat** » 02 Sep 2008, 17:16

gatsat,

so which driver did you roll back to exactly?

I believe I rolled back from 177 to 175. I am not in front of that PC right now, but I am almost certain that was the case.

windturbin · Post by **windturbin** » 02 Sep 2008, 18:55

gatsat,

also.....

what is your video card?

Could you check to see if the driver is 175.19?

Thanks

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