Fix for inability to run in 5040x1050 - Official Thread

gatsat · Post by **gatsat** » 04 Sep 2008, 18:47

I am running Vista 64 ... while the patch worked (I got the two new resolutions in FSX) it caused a problem with the FSX display. Tech support says they are aware of the issue and are working to resolve it... or something like that.

minus_273c · Post by **minus_273c** » 05 Sep 2008, 20:36

Another baffled 3x1680 by 1050 Triplehead2go user here.

I've got the display across all 3 screens, but only at 2400x600. Attempts to 2 higher either give me a scrambled single display or a blank screen.

I'm using an 8800 Ultra on XP32 SP3 with 3 Dell 22" 1680x1050 display and a TH2G Digital.

I've updated the TH2G firmware. I'm running NVidia drivers 177.92 (because someone reports it running ok with them). I've tried running the applet that's supposed to add the resolutions, but it reports I don't have a TH"GO attached! The monitor is showing as a TH2GO, not a plug and play.

When I run the GXM manager (which is the recommended version) I get a list of resolutions, but don't get the 5040x1050, even using Edit etc.

5040x1050 is available through Windows (Right click, Properties etc) but I end up with another scrambled display.

Any advice welcome.

Thanks,

CJ

gatsat · Post by **gatsat** » 05 Sep 2008, 20:56

Another baffled 3x1680 by 1050 Triplehead2go user here.

I've got the display across all 3 screens, but only at 2400x600. Attempts to 2 higher either give me a scrambled single display or a blank screen.

I'm using an 8800 Ultra on XP32 SP3 with 3 Dell 22" 1680x1050 display and a TH2G Digital.

I've updated the TH2G firmware. I'm running NVidia drivers 177.92 (because someone reports it running ok with them). I've tried running the applet that's supposed to add the resolutions, but it reports I don't have a TH"GO attached! The monitor is showing as a TH2GO, not a plug and play.

When I run the GXM manager (which is the recommended version) I get a list of resolutions, but don't get the 5040x1050, even using Edit etc.

5040x1050 is available through Windows (Right click, Properties etc) but I end up with another scrambled display.

Any advice welcome.

Thanks,

CJ

Call tech support... they can remote in and take a look at the problem for you. That helped me out a bunch. In my case I was using a newer driver from invidia and had to roll back...

DigChaos · Post by **DigChaos** » 07 Sep 2008, 02:08

I've tried running the applet that's supposed to add the resolutions, but it reports I don't have a TH"GO attached!

Which applet is this?!

I'm having a problem getting 5040x1050 also, i cannot select it from the display properties or even see it in the GXM Edit mode list. The only way i can see it is if i changed the number of monitors from 3 to 2 but that doesn't help me.

So far i've updated the firmware, updated to the most recent version of GXM app, installed the display adapter from plug and play to the matrox display adapter. Upgraded to the most recent drivers for my 7800GT (175.19_geforce_winxp_32bit_english_whql.exe) and unselected the "Hide modes that this monitor cannot display" option in the advanced tab of the display settings.

Also in the monitor settings the only option i have in the Screen refresh rate is 60Hz, there is no drop down menu for any other frequencies? Am i missing something here? When people say that the 5040x1050 only works in 57hz does that mean that people are manually setting thier monitors to 57hz or if the monitor can run it then it does it automatically?

Post by **Paddy the Wak** » 07 Sep 2008, 09:27

Which applet is this?!

I think he means the "Edit mode List"

When people say that the 5040x1050 only works in 57hz does that mean that people are manually setting thier monitors to 57hz or if the monitor can run it then it does it automatically?

It is automatically set to 57Hz.

I think it is your monitors ... see this thread particularly the second from last (the 11th) post by magstheblue ... http://www.widescreengamingforum.com/node/9269t=acer

minus_273c · Post by **minus_273c** » 07 Sep 2008, 10:49

Do we have a list of monitor models knows to work at 5040x1050? I've been on the thread discussing the issue that it might be monitor type, and particularly an inability to run at 57hz, and the results seem inconclusive.

I'm running 3 x Dell E228WFP and I'm curious if anyone has those working.

I'm assuming this is now the place to put all TH2GO @ 5040x1050 related discussions.

Cheers

CJ

DigChaos · Post by **DigChaos** » 07 Sep 2008, 18:10

I think it is your monitors ... see this thread particularly the second from last (the 11th) post by magstheblue ... http://www.widescreengamingforum.com/node/9269]

So i read that thread and while it sounds like Acer might be the culprit it sounds like it almost might be the model of Acer he is using "P241wb" I am using 2 AL2216W's like rulehorse who
[quote]OMG!... Started flipping through the threads agian and this one caught my eye. Rolled my nvidia drivers back to 175.x and It WORKS!!!

[url]http://www.widescreengamingforum.com/node/9203]

Guess I don't need the nvidia 177.x drivers yet but it would probly be a good idea to tell people to roll back their video card drivers if all else fails.

THANKS :)

So to me since im using the same monitors as him sounds like it might not be my monitors after all? They dont have 177.xx drivers for a 7800GT do they? The most recent drivers i can find is the ones i have installed which are the 175.19_geforce_winxp_32bit_english_whql.exe Should i try installing earlier drivers then that one? I have been unsuccessful finding earlier drivers, where can i find them? I've looked on nVidia's homepage under the Beta and Archived drivers and there is no option for the 7800GT

Billes · Post by **Billes** » 08 Sep 2008, 10:47

I'm also having the issue where sometimes I can get 5040x1050 in 32 bit color, but other times all I can get is 16 Bit. Usually if I keep trying, it will eventually go back into 32 bit mode, but it's still a pain. Happens almost every time I load a game and then exit back into windows, windows drops down to 800x600 pixel resolution and then won't let me set it back to 5040x1050 32bit.

I'm running an 8800GTS in Windows Vista, with 3 LG l226wtq monitors.

minus_273c · Post by **minus_273c** » 12 Sep 2008, 09:15

Question that's occurred to me :

Do you need a special DVI cable to allow the TH2GO rig to run at 5040x1050? I've seen no specific reference, but presumably you need more BW at 5040x1050 than at 1680x1050.

Grateful for views and advice.

Thanks,

CJ

Billes · Post by **Billes** » 12 Sep 2008, 10:39

Ya, you need a Dual-Link DVI Cable:

minus_273c · Post by **minus_273c** » 12 Sep 2008, 13:59

Cheers. Do all 4 cables need to be dual, or just the Graphics Card -> TH2GO one?

Thanks,

CJ

p2987 · Post by **p2987** » 12 Sep 2008, 14:21

Cheers. Do all 4 cables need to be dual, or just the Graphics Card -> TH2GO one?

Thanks,

CJ

No, only the cable connecting the TH2Go unit with the graphic card needs to be dual-link. The other three can be single-link.

kondor999 · Post by **kondor999** » 06 Nov 2008, 05:45

I was running just fine in 5040x1050 under XP, but upgraded to Vista64 and soon found I was back to a mx res of 3840x800 - just like the bad old days.

Oh, and I did upgrade video cards: was running a 9800GX2, now 3 GTX280's in Tri-SLI. I've tried driver ver. 178.13 and 178.24.

I guess my next step is to maybe try the 180 series beta's. This kinda sucks - since I went with the Tri-SLI specifically to drive 5040x1050.

Post by **Paddy the Wak** » 06 Nov 2008, 09:44

I was running just fine in 5040x1050 under XP, but upgraded to Vista64 and soon found I was back to a mx res of 3840x800 - just like the bad old days.

Oh, and I did upgrade video cards: was running a 9800GX2, now 3 GTX280's in Tri-SLI. I've tried driver ver. 178.13 and 178.24.

I guess my next step is to maybe try the 180 series beta's. This kinda sucks - since I went with the Tri-SLI specifically to drive 5040x1050.

Your not the only one with this issue ... http://www.widescreengamingforum.com/forum/viewtopic.php?t=14366

Tomac1 · Post by **Tomac1** » 11 Nov 2008, 00:00

Hi all,

I have the similar problem with changing resolution to 5040x1050.

I was trying the GXM tool and there everything is ok.
I have a card 8600M GS with DualLink DVI, upgraded firmware of TH2GO and Nvidia, but... still have only 2400x600px resolution.

NOW I KNOW: THE PROBLEM IS IN THE HDMI CONNECTOR on the back side of my notebook!!! HDMI (type A) have only 19 pins and Im using HDMI to DVI small adapter. With adapter TH2GO cannot use the Dual Link function!

Do you have some tips how to resolve this? I think its not possible.
Only buy new notebook with DVI port :cry:

PS: Now Im using standart analog VGA connector and have two 22" monitors with res. 3360x1050px (there is no problem, but bad quality)

kondor999 · Post by **kondor999** » 16 Nov 2008, 08:59

Guys, we have a solution:

1. Set res to 1680x1050
2. Set Timing to CVT reduced blank (to set correct pixel clock)
3. Set Timing to manual
3. Then input manual values shown in attached jpg.

http://img390.imageshack.us/my.php?image=5040ux1.jpg

Post by **Paddy the Wak** » 16 Nov 2008, 11:49

kondor999 ... check your PM's ...

kondor999 · Post by **kondor999** » 23 Nov 2008, 07:39

Haven't read through the entire thread yet, but just wanted to note that, under Vista x64, this does not work for me. When I update the driver and point it to the dir with the gxm.inf, it simply says:

Windows has determined the driver software for your device is up to date.

Generic PnP Monitor

**DANGER DANGER WILL ROBINSON CROSSPOST AHEAD**

OK.... here we go... "thankfully you all have a talented and gifted security agent..."

If your monitor is listed as Plug and Play, it needs to say Matrox TripleHead2Go Edition, if not the games will not run in 5040x1050. This is of course assuming your desktop is currently at 5040x1050.

Right click on the monitor list (i.e. Plug and Play Monitor)
Properties
Driver
Update Driver
Browse my computer for driver software
Let me pick from a list of device drivers on my computer
have disk
browse (to your PowerDesk install directory, usually c:Program Files (x86)Matrox Graphics IncPowerDesk SE)
Highlight GXM.inf
Open
**you may get a pop up asking if you want to Trust Matrox, if so say yes**

This should install the correct monitor listing and allow you to play games in 5040x1050. I just checked COD4 and X3 (my two favorites) and I now have the option.

I hope this helps out the other people having issues.

**EDIT**

I now have the following resolutions listed in the SGU
4098x768
4320x900
5040x1050

fpborges · Post by **fpborges** » 21 Dec 2008, 21:00

Ok, I am now officially going nuts with this. Not only I can't get 4320x900 to work under newer nvidia drivers, now it's also disappeared even when I roll back to 175.

I have Triplehead as monitor drivers (aready did), and I have re-flashed the ROM and reinstalled Powerdesk. Nothing.

Haaalp... :cry:

EDIT: I found a way to get the widescreen rez's back under 175: right-click GXM, run the wizard. Should solve your problems. The widescreen rez's still don't show on Edit Mode List in GXM, but the rez is up and running.

I, for one, am done tinkering with this until a 100%, fool-proof solution comes out.

fpborges · Post by **fpborges** » 23 Dec 2008, 02:44

Well, I went and tried it again. And it worked.

My method (just in case anyone else wants specifics):

- Download 180.48 and latest GMX
- Uninstall GMX
- Reboot
- Install 180.48
- Reboot
- Install GMX. A wizard will open, be sure to select the widescreen resolutions. Watch the wizard checkmarks screen to see if the "install widescreen resolutions" green checkmark appears. The wizard will ask for reboot.
- Reboot
- Don't touch anything. The wizard will appear again. Keep clicking "Next", it will apply the new resolution by itself.
- Reboot one last time, just to make sure.

As an aside, if you then check the "Manage custom resolutions" page of the Nvidia control panel, you'll see the widescreen resolutions (4098x768, 4320x900 and 5040x1050) added there. That's what the "install widescreen resolutions" thing in the GXM wizard does, which is why it's important to check that it runs correctly.

Cheers.

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