They have already gave us all the tools we need. Do we need to get them to come over our homes and player the games for us too?
Well it appears that they will, because now, instead of going tot he forum to see what bug fixes or other solutions for the TH2G have been found by others like ourselves, we must email them and ask for assistance directly.
"The Matrox Graphics Technical Support team is available to offer quick and accurate support when required. "
Well, to do that, then, it appears that they closed the forum so they could go out and buy every game imaginable as to have them on hand for troubleshooting eh?
Very bad move IMO matrox. I have no issues coming here to scan posts, but we all know the best source of knowledge is from your existing customer base. There are still links in search results for certain program issues that lead back to the closed forum.
As a techie, I'm fine because I can come here or find other forums, but for others, returns can be seen in their futures, because they are not going to have that knowledge, and you guys certainly are not going to be able to cover every application out there yourselves, it takes a community to do that, and positive or negative, it was the best part of havign support forums online.