Gpu DVI port not putting out color

[McKie]

A little history first
I bought 2 X 5780's. Decided to try eyefinity so I bought 2 other monitors to go with the one I already had . I had to wait longer for the third monitor and active Displayport to get here. So I ran a dual set up for a little bit until the other stuff arrived. Had no problem. Once the other stuff arrived I set it all up
I disabled crossfire. set up monitors, set up my group and all was good. Monitor that was on the displayport started acting up. Cutting out . I found these forums and have been active on another thread about this issue.
but now I have another Issue. While I was waiting to get another adapter shipped. I thought I would disable the Eyefinity. Enable crossfire, and enjoy my new Dirt2 game in crossfire with just one monitor. and jack up the settings. I disabled the Eyefinity group and I then had 3 duplicate screens .
but one of the monitors displayed black and white. I have spent hours . trying different DVI cables. Removing each GPU and trying each one separate. reinstalling drivers, testing monitors. so far I have eliminated the cables and monitors as the Issue. when a DVI cable is in the second DVI port, that is the one that shows black and white. this happens on both cards. Right now the only way i can have a dual monitor without one being black and white is if i have one connected via HDMI .
also on another note . In CCC overdrive I'm seeing one of my cards acting a little odd compared to how it usually was.
before , both cards would generally be only about 3 degrees Celsius apart from on another while in crossfire. now the # 1 card is 10 degrees Celsius hotter at the same fan speed. I have never overclocked the cards. I do have ATI overdrive Enabled and the sliders show 850MHz for the GPU clock and 1200 MHz for memory clock.
but under current values at the bottom it shows 400 MHz GPU clock, 1200 MHz memory clock for #1 card and . shows 157 MHz GPU clock, 300 MHz memory clock for the # 2 card do those current values change.
so why is my other # 2 DVI ports not putting out no color?

[Sideeffect]

The 400MHZ GPU and 1200MHZ Memory would be the 2D clocks. When the card is stock clocked with no overclocking the 2D clocks apply correctly based on how many monitors you are using so 400Mhz/1200Mhz because you have 3 monitors connected. When you overclock the card this 2D clock check seems to break in the ATI drivers and they apply the 2D clock that would be applied if you only had 1 monitor connected so 157/300.

See this post for more details http://www.widescreengamingforum.com/forum/viewtopic.php?f=64&t=17012&start=42

For this reason you should always apply stock clocks while not gaming to avoid screen flickering and other issues. The best way to do this is disable AMD overdrive and use MSI Afterburner instead and assign hotkeys to overclocking and default profiles.

As for the black and white issue I have no idea sorry.

[Mixelplix]

uninstall all your Catalyst software and display drivers. Reinstall the 9.11 stuff and that should fix it.

[McKie]

uninstall all your Catalyst software and display drivers. Reinstall the 9.11 stuff and that should fix it.

I had the 9.11 drivers. but i did clean removal and restoration of drivers anyway (no help). I went back to my last known working setup . Which was Eyefinity , sure enough.... The monitor connected to the 2nd DVI port had no color. Luckily I bought both cards locally and they had 2 in stock. They did a strait up exchange. the 2 I got this time though were the Sapphire vapor X versions. I'm right now going to install just one card for now and see what happens . Wish me luck.

Even though these are nice cards when they work. and I am committed to get this set up to work. because of all the money I have soaked into this to date. This will be my last time Buying ATI products. I will pay the premium Nvidia price for the better reliability. not saying there immune from having issues either. but the odds are better in there favor

Mixelplix If for some reason it happens to these cards I will do a thorough clean of driversand CCC. maybe I missed something. It was late and i was growing tired and scattered brained.

[McKie]

This whole thing just seams to get worse and worse. If you haven't seen the new problem I've had, look here http://www.widescreengamingforum.com/forum/viewtopic.php?f=9&t=17706 .
So I get 2 new cards. and get dual link DVI's instead of the single links I had . I Install just one of the cards, boot up and still the same thing . the one monitor that is conected to the # 2 DVI port is black and white.

So I do as Mixelplix suggested I went through and made sure I cleaned out the drivers and CCC real good In case i didnt get it all off last night. I ran drive sweeper in safe mode and cleaned it all out. and downloaded and Installed Drivers and CCC. still nothing. in fact it is worse. not only is it still black and white but now when I scroll or move a window around I get distortions on the other monitors. here is a video http://home.comcast.net/~mckie_titus/

So now I decied to utilize a clone of my OS I made just prior to all this Eyefinity BS. I boot up the clone and finally I have color working again . but I still have issues when I move a window around I get distortions on the other monitors that looks like This http://home.comcast.net/~mckie_titus/after_installing_clone.htm

I am not taking anymore chances at this point. I unplug both monitors install the other card enable crossfire. and will wait until this eyefinity is stable. I have spent $1200.00 on cables, monitors,adapters,monitor stands. and also gave Sapphire $800 dollars for the cards to start with .

all I have to show for it. Is a couple of good cards in crossfire with crappy drivers. 4 free copies of Dirt 2 and battlestations Pacific. and two blank monitors just sitting there.

[AussieTimmeh]

Not sure what I can say other than that sucks a whole heap.

[Sideeffect]

I move a window around I get distortions on the other monitors that looks like This http://home.comcast.net/~mckie_titus/after_installing_clone.htm

McKie I told you what causes that flickering in the other thread. All you need to do is run stock clocks in 2D mode and you won't get it.

[McKie]

I don't even have overdrive enabled on these two new cards I got . they are about as stock as they come.

[Mixelplix]

McKie, how did you do your uninstall? I did it by actually running the 9.11 setup that I downloaded. After the files extract, the second window to pop up is asking to install or uninstall. You should uninstall from that. I would probably try what someone suggested earlier in this thread and not install the HDMI output drivers as well unless you are using your HDMI port. I watched your vids, and I have not seen the same thing on my system getting it setup. If worse comes to worse, you might want to to reformat and do a clean install of windows. Also, check to make sure you have enough power to the cards. Last thing, post those videos with what you have done over at the ATI Eyefinity forums, and maybe an admin can give you some better advice.

[McKie]

McKie, how did you do your uninstall? I did it by actually running the 9.11 setup that I downloaded. After the files extract, the second window to pop up is asking to install or uninstall. You should uninstall from that. I would probably try what someone suggested earlier in this thread and not install the HDMI output drivers as well unless you are using your HDMI port. I watched your vids, and I have not seen the same thing on my system getting it setup. If worse comes to worse, you might want to to reformat and do a clean install of windows. Also, check to make sure you have enough power to the cards. Last thing, post those videos with what you have done over at the ATI Eyefinity forums, and maybe an admin can give you some better advice.

I uninstalled just as you did and ran the setup. and chose the uninstall then ran drive sweeper in safe mode. I just reinstalled CCC and drivers. I didnt install any of the Video stuff. I am now running my system that was cloned from before any of this set up . I have plenty of power to the cards I am running 1000 w PSU and have the connections installed on the cards appropriately.

ATI Eyefinity forums?????

[Tamlin]

So now I decied to utilize a clone of my OS I made just prior to all this Eyefinity BS. I boot up the clone and finally I have color working again . but I still have issues when I move a window around I get distortions on the other monitors that looks like This http://home.comcast.net/~mckie_titus/after_installing_clone.htm

What was different in the clone system then the other one if color works on clone and drivers are the same?

This looks like sync problems. Try:

Turn off ASCR (in screen menu) for all screens.
Make sure overdrive is on or off on all screens.

If this doesn't work, try 59hz instead of 60hz, or visa versa.

[McKie]

What was different in the clone system then the other one if color works on clone and drivers are the same?

Nothing is different other than the clone was from a few days earlier when it worked.

I can say this though. The black & White happening on the 2nd DVI port happened when I disabled Eyefinity group. and the screen refreshed and I then had extended monitors. that is the exact point when the B&W issue came about.

the flickering I have discovered only happens when CCC Overdrive is Enabled . I disabled Overdrive and the flickering stops while computer is in use. but I still get it right before shutdown and right after start up . and anytime I open CCC and scroll through settings

So the B&W Issue was sometime right after disabled Eyefinity .

[ronaldjeremy]

I am having the exact same black and white issue.

I have two 5750's and had two eyefinity groups created -- one of them consisted of two monitors in portrait, one above the other. I could not get eyefinity to put the corretc one on top, so i turned the computer off to workaround the issue by switching the dvi cable from the top to the bottom and vice versa.

When I booted back up, the groups were lost and i had to re-enable everything in ccc again. after doing so, the 2nd dvi output on one of the cards will only output black and white!

i turned the computer off again and switched the PCIe slot each card was in, and also moved the cables around. But no matter what, it always puts out black and white from the dvi2 on that card. Since it is always on the same port, im thinking it must be a hardware issue, yes?

[McKie]

I don't think it's hardware. I replaced with two new cards and had the same issue

[ronaldjeremy]

Dude you were so right -- I did a "System Restore" to a time earlier today, and bam the black and white screen was gone! I just cant believe it would follow that DVI port even after rearranging the cards. I had already scheduled an RMA with Newegg, glad I get to cancel it. I wonder how many RMA's ATI has gotten because of this?

Looking back, there might have been a clue. I remember when i was trying to switch the top and bottom screens I went into the eyefinity settings and did "Display Group"-->"Arrange". Then it said something like "click the display you see in blue". The screen that it made completely blue happened to be the same display that later turned black and white. Do you remember ever doing the blue screen selection?

"Display Group"-->"Arrange" was no help at all for me by the way. No matter which one I chose it would still arrange them in the same way, which is why I had to resort to physically swapping the dvi connections. Both monitors were in "Portrait (flipped)", not sure if that makes any difference.

[McKie]

Yeah, for me fortunately I had bought both my cards locally. So I took them back after fiddling with them for a day and got them replaced. Got home and Blam!! same black and white. So I knew then it wasn't a hardware Issue.

I imagine they have got a lot of good cards back because of it .

For me it was when I was switching out of an eyefinity group . after disabling the group it will automatically go to an extended mode. That's when I noticed the screen was black and white.

[lowdog]

Just noticed this post because I had a similar issue. 5790 with 3 x Dell 2209WA running eyefinity.

Had eyefinity set up and opened CCC after some gaming and lowered my 5970's fan speed and bang, the monitor running of the 2nd DVI connector on the 5970 went black, no matter what I did I couldn't get it back up and running and thought the 5970 had gone bad, returned and exchanged it that day for another 5970 and when installed with a fresh install or the 10.3 preview drivers I had 3 monitors again.

Couple of days later and I'm in eyefinity mode again and just been gaming and then open CCC and adjust fan speed and bang, monitor connected to mini DP goes black....so now I know the card isn't bad and it's some other issue. Did a system restore and got the monitor back because nothing I tried prior would get it back.

However I have just read this solution, open CCC, top right click "options - preferences - restore factory defaults" and that is supposed to bring the black screened monitor back. Will try this solution next time this BS happens.