Widescreen Gaming Forum

After much pain and suffering I finally got 5040x1050 working last night, but I have a weird problem...


My games will not play at this resolution.

If 5040x1050 works in windows why won't any games, or the SGU recognize it? weird...

Everytime I restart the computer, windows goes nuts on me.

It changes my primary monitor to my 4th monitor. It also messes up it's position. my 4th monitor sits centered over my middle monitor, and it windows changes it's position to as if it is sitting to the left of the triplehead.

So as I start fixing that, it changes the triplehead resolution back to 3840x1024 and throws all my shortcuts, and gadgets everywhere. I have to go back to nvidia control panel and get 5040x1050 working each time...

This really sucks, and is probably why the games will not recognize the new resolution, but I cannot figure out how to fix it.

I tried to do what is covered in the sticked thread, here... http://www.widescreengamingforum.com/node/9215 , but it did not work, and this seems like a different problem.

Also of note it that matrox will not recognize the 5040x1050 resolution as being there...

So, trying to understand your setup. You're running a TH2G from one of your cards, and a fourth monitor from a secondary output?

No, sorry I was not clear.

I am running 2 GTS 250's in sli. Both the triplehead, and 4th monitor are running offf of the same card since sli now allows multiple monitoring.

It was suggested to me by someone here through PM to disconnect the 4th monitor, and see what happens. I am going to try that, but I doubt it will "fix" anything

EDIT: I disconnected the 4th monitor, and the triplehead went directly back to 3824x1028. I had to go back to nvidia, and add the new resolution again, and now I have 5040x1050 back on my desktop, but the games still dont work.

Ok, so now that the 4th monitor is disconnected the desktop loads fine after a reboot, but SGU still does not see the 5040x1050, and neither do my games.

When I open the GXM setup it say's my current mode is 5040x1050 @57hz...but when I go to edit modes list , it is not in any of the options in the provided display modes...

Ok, so now that the 4th monitor is disconnected the desktop loads fine after a reboot, but SGU still does not see the 5040x1050, and neither do my games.

When I open the GXM setup it say's my current mode is 5040x1050 @57hz...but when I go to edit modes list , it is not in any of the options in the provided display modes...

Also to clarify, FSX will start, but not show 5040x1050 as an option for resolution.

NFS shift will not even load. It just says Shift has stopped working...checking for errors...yes your computer sucks, buy eyefinity already why don't ya!

Kinda weird...lol

OK, getting somewhere.

Ok mine in my 'edit mode list'

on the right hand side I have

3______1360*768@60Hz______16:9
1______1680*1050@60Hz_____16:10
3______1280*800@60Hz______16:10

In the left hand column, with the button in for the '3(TripleHead)' selected I dont have any res above

3______1280*1024@60Hz_____5:4.

I have never used the SGU and most games run nativly from the res that is set in Windows.

I can however not get DX10 to work via TH2GD, so I run those games in DX9 compatability mode.

I almost completly ignor the matrox software. My res is set via the nVidia control panel (nVidia 195.39 drivers).

I have to set up a custom res for it to work tho. So this involves changing things like Active Pixels, Front Porch, Sync Width, Total Pixels.

If you have yours running I would assume you already have done that ?

OK, getting somewhere.

Ok mine in my 'edit mode list'

on the right hand side I have

3______1360*768@60Hz______16:9
1______1680*1050@60Hz_____16:10
3______1280*800@60Hz______16:10

In the left hand column, with the button in for the '3(TripleHead)' selected I dont have any res above

3______1280*1024@60Hz_____5:4.

I have never used the SGU and most games run nativly from the res that is set in Windows.

I can however not get DX10 to work via TH2GD, so I run those games in DX9 compatability mode.

I almost completly ignor the matrox software. My res is set via the nVidia control panel (nVidia 195.39 drivers).

I have to set up a custom res for it to work tho. So this involves changing things like Active Pixels, Front Porch, Sync Width, Total Pixels.

If you have yours running I would assume you already have done that ?

Yeah I never use matrox for anything.

I had to do the custom resolution also.

in my "edit mode list" I only have

Right side

3_______1280x1024@60hz_________5:4
3_______1025x768@60hz__________4:3

Left side with triple head , and wide selected the highest mine goes is
3_________1380x768@60hz_________16:9

So maybe this is a problem. It does not have anything remotely close to 5040x1050...

Do you have the beta, or newest GXM?

I am tempted to just reinstall the new GXM, and leave my drivers alone to see what happens. But, I fear I'll never get it working again.

Well, I changed mine to look like yours, restarted, and it does the same thing.

5040x1050 works perfectly in windows, but the games do not recognize it...

FSX won't show 5040 in DX10 mode....

FSX won't show 5040 in DX10 mode....

Don't you have to click "preview directx10'? That is not clicked.

I just uninstalled, and reinstalled fsx, and deleted all files associated with it, and it still will not show up as one of my options under "customize" in the settings menu

reinstalled shift...no luck!!!!

Seriously, this doesnt make sense!

Just be aware that you might have to start some games in single screen mode first, and then choose 5040x1050 in game.

For example, if I start GRID while on a 5040x1050 desktop, it crashes. But if I start GRID while on a single screen (using a profile hotkey to change between triple monitors and a single screen), it loads ok.

For the first run, you then choose 5040x1050 in game, and then the game restarts. For subsequent runs, I always make sure I change the screens to a single screen, then launch the game, which runs in three screens, then back to a single screen when it quits out.

Example:
START - 5040x1050 desktop
- hotkey to one single 1680x1050 screen
- start GRID or other problematic games (I do this also for Left 4 Dead)
- game turns on the outside two monitors and I run the game in 5040x1050
- quit game, returns to single screen desktop
- hotkey back to 5040x1050 desktop

Another thing to consider is that if you have started a game and it accidentally saved the resolution as something other than what your monitors can support, it may also just have a black screen or crash. You may need to start the game in safe mode, or if it doesn't have one, find the config file and return the resolution to default.

As a rule of thumb, I ALWAYS start new games from a single screen desktop first, to save potential heartache.

See if either of those helps you out.

FSX won't show 5040 in DX10 mode....

It works for me, when I force Vsync on in the Nvidia control panel.

Just be aware that you might have to start some games in single screen mode first, and then choose 5040x1050 in game.

For example, if I start GRID while on a 5040x1050 desktop, it crashes. But if I start GRID while on a single screen (using a profile hotkey to change between triple monitors and a single screen), it loads ok.

For the first run, you then choose 5040x1050 in game, and then the game restarts. For subsequent runs, I always make sure I change the screens to a single screen, then launch the game, which runs in three screens, then back to a single screen when it quits out.

Example:
START - 5040x1050 desktop
- hotkey to one single 1680x1050 screen
- start GRID or other problematic games (I do this also for Left 4 Dead)
- game turns on the outside two monitors and I run the game in 5040x1050
- quit game, returns to single screen desktop
- hotkey back to 5040x1050 desktop

Another thing to consider is that if you have started a game and it accidentally saved the resolution as something other than what your monitors can support, it may also just have a black screen or crash. You may need to start the game in safe mode, or if it doesn't have one, find the config file and return the resolution to default.

As a rule of thumb, I ALWAYS start new games from a single screen desktop first, to save potential heartache.

See if either of those helps you out.


[quote]FSX won't show 5040 in DX10 mode....

It works for me, when I force Vsync on in the Nvidia control panel.




Great idea, but how do you set up a hotkey for that? I cannot figure it out. GXM is a PITA. Thanks for your help.

I am off for the rest of the day. I am about to start breaking stuff because I'm soo pissed off. Maybe tomorrow will be a better day!

Ok, here is a little tutorial for you. I am using Matrox PowerDesk 2.05.0020.


Setting up hotkey to swap between 5040x1050 and 1680x1050

1. Start with your desktop in 5040x1050 mode - which is where you seem to be at now.
2. Open Matrox PowerDesk.
3. Click on MultiDisplay Setup.
4. Expand the GXM Menu (above Mode Management on the right hand side of the window).
5. Select Save/Restore Display Setups.
6. Click Save Setups For All Displays.
7. Name it something like Three or whatever and save it.
8. Click OK and quit out of PowerDesk.
9. Right click on the Windows desktop and navigate to the area where you change the screen resolution (differs depending on which Windows you are using. I think Windows 7 you can select it straight from right clicking on the desktop).
10. Change the resolution from 5040x1050 to 1680x1050 and click OK. Two monitors will blank, only one monitor will remain on. If the monitor that remains on is not the monitor you want to use in single-screen mode, we'll fix that up in an upcoming step.
11. Open PowerDesk again.
12. Click on MultiDisplay Setup.
13. Expand the GXM menu if required.
14. If the monitor that has remained on in single-screen mode is not the one you want to use, click Swap Displays until the correct screen is in use. If it is already correct, proceed to the next step.
15. Click Save/Restore Display Setups.
16. Click Save Setups For All Displays.
17. Name it something like One or whatever and save it.
18. Delete any original setup called Default or Original or whatever it was so only the two profiles you just saved remain.
19. Click OK and quit out of PowerDesk.
20. Open PowerDesk again.
21. Click on Keyboard Shortcuts.
22. Click on the field next to Restore Display Setup and assign a hotkey (ie I use F8 ).
23. Click ok.
24. Quit out of PowerDesk.

Now you can press F8 to toggle between 5040x1050 and 1680x1050.


Here is a little tutorial for setting up Bezel Management too which is a great thing. It basically takes into account the plastic on each side of your monitors so the picture doesn't appear stretched in that area. This comes at the cost of losing an inch or so off the outside edge of each monitor, but is worth it in my opinion.

Setting up Bezel Management and assigning a hotkey

1. Open PowerDesk.
2. Click on MultiDisplay Setup.
3. Expand the GXM menu if required.
4. Click on Bezel Management.
5. Click Use Bezel Management.
6. Change the number of pixels required so that the lines drawn on the screen appear to line up. Note that people have had issues over 80 pixels previously but I haven't. I normally use around 70 pixels as I have thin edges on my monitors.
7. Click OK.
8. Quit out of PowerDesk.
9. Open PowerDesk again.
10. Click on Keyboard Shortcuts.
11. Click on the field next to Bezel Management and assign a hotkey (ie I use F7).
12. Click ok.
13. Quit out of PowerDesk.

You can now toggle Bezel Management on and off via the hotkey. Some games will let you do this in game, others will require you to enable it before starting the game. It'll soon become apparent.

Ok, I did that and got it working, but now when I swap back to 5040x1050 I get a message that says...

"This display mode is currently unsuported, and can't be applied. Make sure the display mode is supported by your matrox product..."

I have to go back to nvidia to get it back working again.

This has to be why it is not working. Matrox is not regognizing that I have 5040x1050 working, so it is not talking with the games properly.

I think a call to Matrox is in order!

Only thing I can suggest is use the non-Matrox way of setting it to 5040x1050 and try re-saving the Three (or whatever you called your triple monitor profile) profile again in PowerDesk to overwrite whatever you had before.

Otherwise, I'm running out of ideas for you...

I know this is a dumb question, but have you updated the firmware on your TH2Go to the latest Frimware? That may be your issue.s

Only thing I can suggest is use the non-Matrox way of setting it to 5040x1050 and try re-saving the Three (or whatever you called your triple monitor profile) profile again in PowerDesk to overwrite whatever you had before.

Otherwise, I'm running out of ideas for you...

I'll try that again...

Yes I have the new firmware
beta GXM
190.62 drivers

Tired that but it did not work.

I called matrox, and they said and I quote "we've never seen this problem before."

So what he told me to do was start from scratch again, and install the 191.07 drivers, and the newest 6.025 or whatever matrox software, and of course, I am stuck at 3840x1024 again!

I don't know why I listened.

So here I lay again, hopeless with a $300 piece of machinery that does not work as advertised!

I just emailed Matrox this...

PLEASE INCLUDE THE FOLLOWING INFORMATION:
(1) MAKE/MODEL OR MOTHERBOARD
EVGA 780i SLI
(2) OPERATING SYSTEM
Windows 7 Ultimate 64 Bit
(3) MATROX DRIVER PACKAGE
v64_gxm-veos_2_06_00_026_whql
(4) DETAILED EXPLANATION FOR CONTACTING US


Firmware version v2.3.40.t6.56
Graphics driver Nvidia 191.07
Monitor make & version Dell E228WFP (2 REV02's, and 1REV01)
CPU make/model Intel Core 2 Quad Q9550
Graphics card make/model (2 XFX GTS 250's in SLI) Have alos tried without sli


Deleted old matrox software (that wasnt working anyway), then deleted nvidia's drivers, ran driver sweeper, and cleared temp folders, then rebooted.

Rebooted again

Installed 191.07, rebooted

Installed v64_gxm-veos_2_06_00_026_whql software, and ran wizard for 5040x1050 @57hz, and a windows error occured. Tried @60hz...same thing.

What gives? I really need this to work 3840x1028 is killing me. Seriously, if I am going to pay $300 for something that doesnt work, I should be shot!

Am I doing anything wrong? Any suggestions?

Thanks

Alright. I got it working this morning thanks to this thread.
http://www.widescreengamingforum.com/node/11526#comment-199260

I am using the newest GXM software and 182.50

FSX works with DX10 @5040x1050, and shift works flawlessy!

Only crazy thing was when GXM applied the settings my screens went blank.

Had to hard restart it with the button on the case, and when it came back up all was well.

5040x1050 @59hz!!!!!

Only sucky part is that aero doesnt work, but I can deal with that. Thanks to everyone who tried helping me.