Widescreen Gaming Forum

[-noun] Web community dedicated to ensuring PC games run properly on your tablet, netbook, personal computer, HDTV and multi-monitor gaming rig.
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PostPosted: 01 Aug 2017, 14:24 
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So, I ended up getting those monitors. Without the stand they weigh exactly 10lbs. I calibrated the scale with a 30lb weight and then added the monitor and the readout was slightly under 40 as can be seen by the attached pictures. There was also plenty of space to mount the monitors and the weight was within specs. Still, with 50bls on the bar it bowed enough that I had to max out the adjustments on the outside monitors. Once the monitors were removed the bar went right back to its original position.

Needless to say, I wont be able to use this stand for my setup. The problem is the bar bowing even with 50bls which should be within specs. Would you consider refunding the purchase price minus a reasonable restocking fee?


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PostPosted: 01 Aug 2017, 20:39 
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Unispeed,

As I had indicated, the weight distribution in this setup pushes the setup to its limits - and that is why we don't include 5x1-P with 27" panels as an approved configuration. I'll be happy to do the return, with a restocking fee. As per the Refund page I charge I 10% restocking fee - assuming there is no excessive damage.

You'll also need to pay for the return shipping. I can generate a label for you and take that out of your refund. I do get a discount with UPS. I'll email you directly to set this up.

(I'm going to pull off these posts and move them into the WSGF Stand thread.)


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PostPosted: 01 Aug 2017, 21:47 
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skipclarke wrote:
Unispeed,

As I had indicated, the weight distribution in this setup pushes the setup to its limits - and that is why we don't include 5x1-P with 27" panels as an approved configuration. I'll be happy to do the return, with a restocking fee. As per the Refund page I charge I 10% restocking fee - assuming there is no excessive damage.

You'll also need to pay for the return shipping. I can generate a label for you and take that out of your refund. I do get a discount with UPS. I'll email you directly to set this up.

(I'm going to pull off these posts and move them into the WSGF Stand thread.)


Well, when you said that the outside monitors shouldnt be more than 11 lbs I thought I was golden at 10. I think the outside monitors cant be more than 9 in that configuration for it to work.. Thanks for the refund option. Nothing is damaged. The bar sprung back to its original, slightly upwards pointing shape. Just a few light marks. And yes, go ahead and generate a the label. My email adress is [email protected].


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PostPosted: 02 Aug 2017, 21:00 
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I remembered I had some videos on YouTube about this:

https://youtu.be/-kxmZE90hFw

https://youtu.be/12r4A2tOw60


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 Post subject: Stand Base
PostPosted: 11 Aug 2017, 05:15 
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I was wondering how much it will cost if I just purchased the standard stand base?

I upgraded my old triple stand to the WSGF Ultimate Desk Stand v2 with the upgrade kit and was considering setting a second one up. Since I had the old telescoping arm, I was wanting to reuse that however since the old base is in use and I am desiring having two stands I was wanting to know if I could purchase the base separately and get a quote for it so I can price if it is more affordable to get a completely new set or just buy the missing components to make a new one.


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PostPosted: 24 Aug 2017, 01:41 
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Looking at the Ultimate Desk Stand 2 for my new setup, Curious if anyone has any experience with a similar setup to mine.

Going 3+1. First Row
Dell P2715Q | Asus PG279Q| Dell P2715Q

With an LG UM95 35UM95C above those 3.

I am concerned about about 3 27s on the same level and getting them to curve in an acceptable amount.

If this wont work on the UDSv2, could you recommend a 1 over 1 and I will pair with 2x monitor arms.

Thanks for the feedback guys!

EDIT: Fixed Asus model number


Last edited by nullthreat on 24 Aug 2017, 13:49, edited 1 time in total.

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 Post subject: Re: Stand Base
PostPosted: 24 Aug 2017, 13:16 
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I don't stock that part individually. Ergotech does sell the part from their online store - http://shop.ergotechgroup.com/heavy-duty-base-black/


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PostPosted: 24 Aug 2017, 13:19 
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You can see the angles available in this video. I'm certain you'll be happy.

https://youtu.be/8WXkL49kPfc?t=6m13s


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PostPosted: 24 Aug 2017, 13:46 
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Awesome! Thank you for the link. Any weight issues to consider with those displays?


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PostPosted: 24 Aug 2017, 15:07 
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nullthreat wrote:
Awesome! Thank you for the link. Any weight issues to consider with those displays?


I don't think so. The Dell panels are 11 pounds without their base. The ASUS is 15 with. You'll probably need a Heavy Duty pivot for the ultra wide. That panel is flat and rather light for the size. But they have been needed for the curved panels.


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